
Frequently Asked Questions
- 01
Athens SmArt Stay is managed by a dedicated team led by Dušan — an architect and passionate traveler who has welcomed guests from all over the world for more than a decade in his centrally located Athens apartments. With over 10 years of hospitality experience and a deep appreciation for well-designed, guest-focused spaces, Dušan and the local Athens team are committed to providing a reliable, comfortable, and enjoyable stay.
All properties are professionally maintained, thoughtfully equipped, and backed by years of excellent guest reviews and trusted recognition across major booking platforms. Whether you're staying for a few nights or several months, we aim to make your visit to Athens smooth, memorable, and worth sharing.
- 02
This official website of Athens SmArt Stay was created to give our guests the best possible value. By booking directly here, you avoid extra service fees charged by platforms like Airbnb, VRBO and Booking.com — and you get 100% secure, instant confirmation powered by Stripe, one of the world’s leading payment processors. We aim to offer a safe, commission-free booking experience with full transparency and direct communication.
- 03
Athens SmArt Stay offers a wide selection of vacation rentals in central Athens, including:
Private rooms with shared kitchens and bathrooms
Shared, hostel style, dormitory rooms for budget travelers (ideal for students and solo travelers)
Our wide range of accommodations offers ideal options for every type of guest — from families and groups of friends to couples, solo travellers and backpackers, Erasmus students, digital nomads and remote workers — whether you're visiting Athens for a few days, weeks, or months.
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Yes, absolutely. Over the past 10 years, we’ve proudly hosted thousands of solo female travelers from around the world — without a single incident or safety concern reported. We understand how important it is to feel secure and at ease while traveling alone, especially in a new city.
All of our properties — whether you're booking a shared space with a homely, respectful atmosphere or a completely private apartment — are designed to make every guest feel safe, welcome, and comfortable. Our shared homes foster a friendly and respectful environment, while our private rentals offer complete independence and privacy.
Additionally, for peace of mind, security cameras are installed at building entrances, and all apartments are located in central, well-connected and quiet residential neighborhoods near metro stations, with easy access to public areas and amenities.
Whether you're coming for a short city break or a longer stay, Athens SmArt Stay is a trusted choice for independent female travelers.
- 06
Yes, we offer special monthly rates for longer stays. Our apartments are popular with Erasmus students, digital nomads, Teleperformance employees, and travelers working remotely.
- 07
Absolutely! We also offer a variety of comfortable, fully furnished apartments and student-friendly accommodations ideal for Erasmus students, digital nomads, Teleperformance staff and remote workers. Whether you're looking for an entire apartment, private rooms or a shared student dormitories, we provide affordable long-term and monthly rentals in central Athens, all with no agency fees – you're booking directly with the owner.
By avoiding agency commissions, our guests typically save €500–€900, while still enjoying the security of signed rental agreements and mutual arrangements, making your stay reliable and hassle-free. All our properties come with high-speed Wi-Fi, fully equipped kitchens, washing machines, and are ideally located near metro stations in the center of Athens — offering both convenience and connectivity.
🟢 See our currently available medium & long-term stays here: 👉
Our spaces are designed with flexibility, convenience, and affordability in mind — perfect for studying, working remotely, or simply enjoying life in Athens.
- 08
Booking your stay directly with us is quick, secure, and commission-free. Simply visit our Booking Page to view availability and prices for all our accommodations. All reservations are instantly confirmed — no waiting, no back-and-forth.
We accept a wide range of payment methods including all major credit and debit cards, as well as trusted local and international platforms like Revolut, PayPal, Alipay, SEPA, Sofort Banking and bank transfers.
All card payments are securely processed by Stripe, the same encrypted payment processor trusted by platforms like Google, Amazon, Booking.com, Samsung, AliExpress... This ensures your transaction is safe and protected at the highest industry standards.
Booking directly with us means no hidden commissions, instant confirmation, and exclusive savings of up to 30% compared to prices on sites like Airbnb and Booking.com.
- 09
Absolutely. All bookings through www.athens-smartstay.com are 100% secure and instantly confirmed. All card payments are securely processed by Stripe, the same encrypted payment processor trusted by platforms like Google, Amazon, Booking.com, Samsung, AliExpress... This ensures your transaction is safe and protected at the highest industry standards.
💸 Plus, by booking directly, you avoid up to -30% in commissions charged by platforms like Airbnb, VRBO and Booking.com.
- 10
We offer a wide selection of secure payment methods, so you can choose what’s most convenient for you. All reservations made on our website are processed via Stripe — the same encrypted payment processor used by major platforms like Google, Amazon, Booking.com...
You can pay using:
🟦 Credit & Debit Cards (Visa, Visa Electron, Mastercard, Maestro, UnionPay, Diners Club, Discover, American Express, JCB, CB, Aura)
📱 Digital Wallets & Local Services (Apple Pay, Google Pay, PayPal, Revolut, GiroPay, Sofort, iDEAL, SEPA)
🏦 Bank Transfers – EU SEPA or international SWIFT bank transfers – We sometimes offer promo codes or cashback for payments by bank transfer, as these carry no transaction fees.
💸 Transfer Services (Western Union, MoneyGram – available only if all other payment methods are not possible.)
🎁 Special Cashback Offer for Wise Transfers: We support international transfers via Wise, a globally trusted platform for sending money abroad. 💡 Use our referral link https://wise.com/invite/dic/dusanm145 to get your first transfer completely fee-free, and we’ll additionally reward you with €10–30 cashback (depending on the amount transferred). ✅ It’s our way to thank you for helping us avoid high processing fees.
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We regularly run special offers and promotional campaigns on our official social media channels. Follow us on Facebook, Instagram, and Twitter (X) to stay updated on active promo codes, flash deals, and exclusive follower-only discounts. It's a great way to save even more on your direct booking!
- 12
Absolutely. All reservations made directly through our official website are 100% guaranteed and instantly confirmed, just like bookings made through major platforms like Booking.com or Airbnb.
In fact, in the unlikely event of overbooking, priority is always given to guests who book directly with us. You're not only getting the lowest possible price, but also the highest booking priority and security — all backed by trusted systems and our commitment to a smooth, reliable experience.
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Most of our rates are non-refundable. This helps us keep our prices as low as possible and offer you the best value for your stay. By minimizing cancellations, we're able to better plan and continue offering high-quality, affordable accommodation for all guests.
However, we understand that plans can change. In special cases or for longer stays, we may be able to offer a refundable or flexible rate option if requested in advance — feel free to contact us before booking to explore those possibilities.
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All guests receive detailed self-check-in instructions the day before arrival, including everything needed for a smooth arrival: step-by-step directions, photos, videos, maps, and floor plans.
Our self-check-in system is carefully designed and has been running smoothly for over 10 years, with a proven track record and excellent guest feedback. Our goal is to make your check-in experience simple, fast, and stress-free — even if you arrive late at night!
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We’re happy to offer early check-in free of charge whenever possible — typically when there are no guests checking out of your apartment on the same day.
If you’d like to guarantee early check-in, we recommend booking the night before your arrival. We can offer a 20% discount on that extra night, ensuring the accommodation will be fully ready and available just for your early arrival, with no risk of last-minute conflicts.
- 18
Unfortunately, late check-out is generally not available, as we often receive last-minute reservations and need time to prepare the apartment for the next guests.
However, if you'd like to ensure a late check-out, we recommend booking the following night at a 20% discount. This way, the apartment will remain reserved for you, and you can check out at your convenience without any stress.
We appreciate your understanding, as it helps us maintain a high standard of comfort and cleanliness for everyone.
- 19
Yes, you can! After check-out, guests may leave their luggage under the TV in the common entrance area for up to 2 hours, provided it’s before the check-in time of the next arriving guests.
For longer storage, we recommend using the large luggage lockers at Athens Central Railway Station, which is 2-3 min walk from our apartments.
📍 The lockers are located in the right wing of the station building (see photo below). 🧳 Each locker is large enough to fit several small backpacks, two small suitcases, or even one extra-large suitcase. 💶 Prices: €2 for up to 8 hours or €3 for up to 24 hours.
- 20
Yes! While check-in is fully automated for your convenience, we're available daily from 10:00 AM to 10:00 PM via phone, WhatsApp, email, and more — all listed on our Contact Page, which includes dozens of convenient ways to reach us.
Plus, our 24/7 smart chatbot is always online and can instantly assist with most common guest inquiries, from check-in instructions to apartment amenities or local tips.
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No.
Athens SmArt Stay Apartment has absolutely no connection with Athens Smart Apartments. We share no management, ownership, operations, or any contacts at all. Our property, Athens SmArt Stay Apartment, is independently operated at Neofitou Metaxa 30, 10439 Athens, in the Stathmos Larissis area (Athens Central Railway Station), and any bookings, reviews, or photos associated with the other property are not related to us. Please verify that your reservation is with Athens SmArt Stay to avoid confusion.
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Some reviews and photos from "Athens Smart Apartments", unrelated business located somewhere in Athens, may appear incorrectly on our Google Profile due to name similarity. These are not from our guests and do not reflect our property. Only reviews and photos linked to Athens SmArt Stay Apartment are authentic.
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Unfortunately, some searches (Google, Gemini, Perplexity) may direct guests to our phone number and website by mistake. Only guests who booked with Athens SmArt Stay should contact us. We have no access or responsibility for reservations at Athens Smart Apartments, as we have absolutely no connection with that property or business.